Update from LensCrafters...the Liars!

I received a response from the BBB and Lenscrafters is stating that I did not request any enhancements when originally quoted...BULL, I stated exactly what I wanted and it was understood...the employee is just trying to cover her butt! That's why the employee had to call her lab to verify my request...DUH!!!!

I've been passing this information to employees of AT&T so they will know what to expect from this company. My advise, shop anywhere else but Lenscrafters...from what I have seen thus far, the online prices are much better for the same products. Even using insurance, you actually get a better buy not using the insurance except to send in the receipts for reimbursement. These big chain Eyecare companies that accept insurance are really a ripoff anyway. When these stores have any kind of special, you can't use the insurance anyway!